Fenix

Here when you need us

Support

Questions, account trouble, or something that does not feel right? Send us a note and we will help you get back to your practice.

01 · CONTACT

Tell us what happened. A real person will read it.

To help us investigate, include your app version, device model, iOS or Android version, and what you were doing when the issue occurred.

support@getfenix.app

For your security, never send your password or authentication codes.

02 · QUICK CHECKS

Before contacting us

  • Install the latest available version of Fenix.
  • Confirm your device has an internet connection.
  • For reminder issues, check Fenix in your device notification settings.
03 · ACCOUNT & PRIVACY

You stay in control

Reset a forgotten password from the sign-in screen. Delete your account and associated cloud data from the Account screen inside Fenix.

For privacy or data questions, email privacy@getfenix.app or read our Privacy Policy.

Product feedback

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